Payment & Delivery

We accept secure online payments via major card providers and trusted payment gateways shown at checkout (Visa, Mastercard, Stripe, PayPal, Google Pay, Apple Pay where available).

Delivery

  • Regions: European Union and United Kingdom.
  • Dispatch: Orders are processed on business days. Temperature-sensitive products are shipped with appropriate cold-chain packaging where required.
  • Packaging: Plain, discreet outer packaging with no product names on the outside.
  • Tracking: A tracking link is sent by email once your order has shipped.
  • Delivery time: Typically 2–7 business days depending on destination and carrier.

Order support

Questions about payment or delivery? Contact us — we respond within 1–2 business days.

Research Use Only (RUO). All products are sold strictly for laboratory research purposes. See our Terms & Research Use Policy.

Shipping rates (EU)

Base delivery fee: 5.00 EUR. Each additional product in the order adds 0.30 EUR.

  • 1 product: 5.30 EUR
  • 10 products: 8.00 EUR (5.00 + 10 × 0.30)

Shipping currently available to EU countries. Rates are calculated automatically at checkout.